Frequently asked questions
Quick answers about ordering, delivery and returns.
How do I place an order?
Browse our products, add to cart, and proceed to checkout. Fill in your delivery details and confirm the order. You will receive a confirmation SMS/Email with your order details.
What payment methods do you accept?
We accept Cash on Delivery (COD), bKash, Nagad, and Bank Transfers. The methods available at checkout are the ones currently enabled by the shop.
How long does delivery take?
Delivery usually takes 2-5 business days depending on your location. You will receive a tracking number to monitor your order.
Can I return a product?
Yes. You can return products within 7 days of delivery if you are not satisfied. Products must be unused and in original packaging. See our Returns & Refund page for details.
How can I contact customer support?
Call us at +880 1832 786290 or email info@nexoraclothingshop.com. Our team is available Mon-Sat, 10AM - 8PM.
Do you offer any discounts?
We offer special discounts and seasonal sales from time to time. Follow us on social media to stay updated, and enter any coupon code you have at checkout.